Privacy Policy

ZYSTEMA INC | PRIVACY POLICY 

Effective Date: June 24, 2026 

At ZYSTEMA INC ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, communicate with us, or otherwise interact with our business. 

By using our website or services, you agree to the practices described in this Privacy Policy. 

1. Information We Collect 

We may collect the following categories of information: 

Personal Information 

• Full name 
• Company name 
• Email address 
• Telephone number 
• Billing address 
• Service address 
• Payment information (processed through secure third-party payment providers) 
• Project details and service requests 

Technical Information 

When you visit our website, we may automatically collect: 

• IP address 
• Browser type and version 
• Operating system 
• Device information 
• Pages visited 
• Date and time of access 
• Referring website 
• Cookies and analytics data 

2. How We Use Your Information 

We use your information to: 

• Respond to inquiries 
• Prepare estimates and proposals 
• Schedule installations and service appointments 
• Process payments 
• Deliver products and services 
• Provide customer support 
• Improve our website and services 
• Send appointment reminders and project updates 
• Send marketing communications (only were permitted by law) 
• Comply with legal obligations 
• Protect against fraud and unauthorized activity 

3. Cookies & Analytics 

Our website may use cookies and similar technologies to: 

• Improve website functionality 
• Remember user preferences 
• Analyze website traffic 
• Measure website performance 
• Enhance the overall user experience 

You may disable cookies through your browser settings; however, some website features may not function properly. 

4. Third-Party Services 

We may use trusted third-party providers to operate our business, including: 

• Payment processors 
• Email providers 
• Cloud storage services 
• Website hosting providers 
• Customer Relationship Management (CRM) systems 
• Scheduling platforms 
• Analytics providers 
• Equipment manufacturers offering remote support 

These providers receive only the information necessary to perform their services and are expected to protect your information.

5. Information Sharing 

ZYSTEMA INC does not sell, rent, or trade your personal information. 

We may disclose information only when necessary: 

• To complete requested services 
• To process payments 
• To comply with applicable laws or legal processes 
• To protect our legal rights 
• During a business merger, acquisition, or asset sale 
• With your consent

6. Data Security 

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or destruction. 

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. 

7. Data Retention 

We retain personal information only for as long as reasonably necessary to: 

• Complete requested services 
• Maintain customer records 
• Comply with tax and accounting obligations 
• Resolve disputes 
• Enforce our agreements 
• Meet legal requirements 

8. Your Privacy Rights 

Depending on your location and applicable law, you may have the right to: 

• Request access to your personal information 
• Correct inaccurate information 
• Request deletion of your information 
• Restrict certain processing activities 
• Withdraw consent where applicable 
• Opt out of marketing communications 

To exercise these rights, please contact us using the information below. 

9. Email Communications 

By providing your email address, you authorize ZYSTEMA INC to send: 

• Estimates 
• Invoices 
• Project updates 
• Appointment confirmations 
• Service notifications 
• Product information 
• Customer support communications 

You may unsubscribe from promotional emails at any time. Transactional communications related to your projects or services may continue as necessary. 

10. Children's Privacy 

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. 

If we become aware that such information has been collected, we will take reasonable steps to delete it. 

11. External Links 

Our website may contain links to third-party websites. ZYSTEMA INC is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information. 

12. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. 

The revised version will be posted on this page with a new effective date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy. 

13. Contact Us 

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us: 

ZYSTEMA INC 

Email: info@zystemainc.com

Phone: (239) 361-7232

© 2026 ZYSTEMA INC. All Rights Reserved.